Max Software - Mission-Critical Support
Products included in the scope
| Category | Technologies / Supported Scope |
|---|---|
| Compute | Virtual Machines (VMs); Azure Kubernetes Service (AKS); App Service; Function Apps; Amazon EC2; Amazon ECS; Amazon EKS; AWS Lambda; Elastic Beanstalk; Support for Linux and Windows servers (physical, virtual and cloud). |
| Networking | Virtual Network; ExpressRoute; Load Balancer; Application Gateway; Front Door; VPN Gateway; Amazon VPC; Elastic Load Balancing; Route 53; AWS Direct Connect; Amazon CloudFront; FortiGate; Check Point Quantum. |
| Storage | Azure Blob Storage; Azure Files; Disk Storage; Archive; Storage Accounts; Amazon S3; EBS; EFS; FSx; AWS Backup; cloud-integrated local Linux volumes. |
| Virtual Desktop & Windows | Azure Virtual Desktop; Windows 365; FSLogix; Amazon WorkSpaces; Amazon AppStream 2.0. |
| Identity & Access | Microsoft Entra ID; Entra Permissions Management; Entra Verified ID; AWS IAM; IAM Identity Center; Directory Service; AWS Organizations; Integrated authentication with Linux and Active Directory. |
| Security (SOC) | Microsoft Sentinel (SIEM); Defender XDR; Defender for Cloud; LiveWatch; Amazon GuardDuty; AWS Security Hub; AWS Detective; AWS CloudTrail. |
| Threat Protection | Defender for Endpoint; Defender for Server; Defender for Identity; Defender for 365; Check Point Harmony Endpoint; FortiEDR; AWS Inspector; AWS WAF; AWS Shield; AWS Network Firewall; Integration with Linux agents. |
| Collaboration & Communication | Microsoft Teams; SharePoint Online; Exchange Online. |
| Productivity & Copilot | Microsoft 365 Apps (Word, Excel, PowerPoint); Copilot for Microsoft 365; Amazon Q; Amazon Bedrock; AWS Lambda for automation and assistive AI. |
| Device Management | Microsoft Intune; Autopilot; Entra ID Device Compliance; Defender for Endpoint; AWS Systems Manager (Patch Manager, Fleet Manager); Support for Linux servers and workstations. |