industry and manufacturing

Digitization, data, and automation for operational efficiency

Industrial operations demand a constant balance between productivity, efficiency, cost control, and security. GotoBiz solutions enable this balance by combining cloud, automation, data, and specialized support — all to drive digital transformation from the factory floor to administrative areas.

Our services support process mapping, system integration, routine automation, and intelligent infrastructure management,  enabling more agile, secure, and scalable operations.

gotobiz solutions for industry and manufacturing

• Managed cloud and infrastructure  (AWS) - secure and scalable hybrid environments.
• Automation and hyperautomation (AIOps + Process Automation) - orchestration of IT events and automation of production and administrative processes.
• Service Desk, Field Service and Outsourcing - remote, on-site support and IT operations management.
• Digital BPO and back-office operations - support for administrative, financial, and operational teams.
• Employee experience solutions  (EX) - automation and support for the employee journeys of operations and management teams.

 Practical applications for industry and manufacturing

• Monitoring and management of critical environments, ERPs, and industrial systems in the cloud
• Integration of shop-floor data, sensors, and SCADA systems with ERPs and BI
• Automation of operational processes such as production control, maintenance, and logistics
• 24/7 service and technical support for plant and administrative teams
• Security management with active monitoring of distributed environments and risk mitigation
• Operational support through BPO for finance back office, procurement, and HR

 Business Model for industry and manufacturing

•  Managed Services: recurring monthly fee with SLAs and modular scope.
• Projects: deployment, modernization and integration of environments and data.
• Digital BPO: outsourcing of administrative and operational processes.
• Automation as a Service: hyperautomation projects billed by usage, volume, or recurring subscription.
• Managed Cloud (AWS): tailored environment, cost management, compliance and security.

 Customer Journey in Industry

 Gotobiz solutions applied across industrial companies

 BENEFITS FOR the industrial sector

•  Optimize operating and IT costs, with more efficient environments and intelligent infrastructure management.
• Increased manufacturing and administrative productivity, through process automation, fewer manual tasks, and ongoing operational support.
• Organized data available in real time, enabling faster, more accurate decisions on the factory floor, in management and throughout the production chain.
• More resilient, secure, and scalable operations, with reduced risks and greater flexibility to handle market demands.
• Specialized support with a predefined SLA, both remotely and on-site, to keep IT operations running.
• Less dependence on local infrastructure, with migration to cloud environments (AWS) and reduced physical maintenance costs.