Business protection and continuity
Structure your operations to respond to incidents, recover environments, and keep operations running even in critical scenarios.
With LiveCloud Data ProtectOps, your company operates with a continuous protection and recovery strategy, reducing impact and increasing predictability.
The challenge is not just protecting data.
It is sustaining operations when something happens.
As environments evolve, reliance on data grows to keep operations running, meet regulatory requirements and respond quickly to incidents.
Growth of
data volume
Distributed environments increase the complexity of managing and protecting information.
Dependence of the operation on critical data
Failures directly impact processes, systems, and results.
Compliance and audit requirements
Regulations require organization, traceability, and continuous governance.
Data protection sustains operations. The next step is to structure how to recover and respond in order to promote
continuity,
predictability
and
resilience.
What changes with a structured data protection strategy
When data protection, retention and recovery are organized as part of operations, data stops being a risk and becomes a controlled asset.
Reduced impact in failure scenarios
Less exposure to disruptions and loss of critical information.
More predictable and organized recovery
Defined processes enable faster, clearer action.
Business continuity even during incidents
An environment ready to respond without bringing the business to a halt.
Greater control over data and storage
A structured view of where and how data is organized
More efficient use of storage resources
Prevents uncontrolled growth and waste.
Structured foundation for environment growth
Protection that evolves with your business.
The components that support your
operational continuity
Data protection does not depend on a single solution, but on a structured set of complementary practices. Backup, retention and recovery work together to reduce risks, accelerate incident response and support operational continuity, even in critical scenarios.

Backup
Continuous protection of critical data
Structured routines that organize and preserve information, reducing the risk of loss and supporting recovery when needed.
- Backup in a highly available environment
- Cloud data storage and protection
- GotoBiz implementation, operation, and monitoring
Understand the modus operandi of Backup
Retention
Data lifecycle management
Policies that define how data is stored, supporting governance, compliance and efficient resource use.
- Storage in a protected environment
- Data-at-rest encryption
- Advanced protection, scalability, and low cost
Understand Retention’s modus operandi

Disaster Recovery (DR)
Structured recovery in critical scenarios
Plans make it possible to restore environments and applications more predictably, reducing impacts and supporting continuity.
- Cloud contingency environment
- Security layer with data encryption
- Jointly orchestrated recovery plan
Understand the Disaster Recovery modus operandi
* See other database and system options ** Serious service discontinuity situations *** As set forth in the contractor’s proposal
Characteristics of the LiveCloud Data ProtectOps components
| Backup Premium | Backup Basic | Retention | Disaster Recovery | |
|---|---|---|---|---|
| Backup in a highly available environment | ✓ | ✓ | ||
| Granular file backup and restore | ✓ | ✓ | ✓ | |
| Granular application backup and restore (SQLServer, Oracle, MySQL, SharePoint, Unix and Linux)* | ✓ | ✓ | ||
| Open-file backup | ✓ | |||
| Archive | Optional | Optional | ✓ | |
| Self-service console for data recovery | ✓ | ✓ | ✓ | |
| Data recovery upon request through the LiveCloud platform | ✓ | ✓ | ✓ | ✓ |
| Local backup cache (up to 7 days) | ✓ | |||
| Data compression during transfer | ✓ | ✓ | ||
| Data deduplication | ✓ | ✓ | ||
| Average time to make data available after a request | 1 hour | 1 hour | 24 hours | 4 hours |
| Implementation by the Contractor*** | ✓ | ✓ | ✓ | ✓ |
| Operations by the Contractor | ✓ | ✓ | ✓ | ✓ |
| Activity Monitoring | ✓ | ✓ | ✓ | ✓ |
| 24x7 Support** | ✓ | ✓ | ✓ | ✓ |
Visibility and control over data protection
Protection operations are monitored through the LiveCloud Platform, which lets you view backup status, policies, and recovery capacity in a single environment. LiveCloud Data ProtectOps is part of an integrated operation in which protection, performance, and costs are monitored in a connected manner*.
- Centralized data visibility and protection
- Integration with operations, security, and costs
- Routine and policy automation
- Data-driven decision support
- Service levels
- Service availability
- Performance and consumption assessment and forecasting
- Service Request
- Ticket opening
- Environment evolution and other changes
In accordance with the contracted services.

Benefits of LiveCloud Data ProtectOps for operations and the business
Direct impacts on the continuity, control, and evolution of your operations
Enhanced security
Encryption and storage to protect your data with a well-established technical infrastructure.
FAQ - Frequently asked questions about LiveCloud Data ProtectOps
What is LiveCloud Data ProtectOps?
DataProtectOps is an operating model that organizes data protection, retention, and recovery to support business continuity. It integrates backup, retention policies, and disaster recovery into a continuous strategy.
What is the difference between backup and disaster recovery (DR)?
Backup protects data, allowing files or information to be restored. Disaster recovery (DR) organizes the recovery of the operation as a whole, including systems, applications, and environments in critical scenarios.
When should a company structure its data protection?
Data protection must be structured when operations begin to depend on critical systems and information, especially in cloud environments or during rapid data growth.
What is data retention and why is it important?
Data retention defines how long information must be stored. It is important for ensuring governance, meeting regulatory requirements, and optimizing storage usage.
Do I need to purchase all three (backup, retention, and DR)?
No. Each one operates at a different point in the operation. Together, they structure continuity.
How does LiveCloud Data ProtectOps support business continuity?
LiveCloud Data ProtectOps organizes protection and recovery processes, enabling the company to respond to incidents more quickly and keep operations running even in critical scenarios.
Does LiveCloud Data ProtectOps work in multicloud environments?
Yes. The model can be applied across different cloud environments, supporting more consistent data protection and recovery management regardless of the provider.
Learn how to structure data protection for your operation
Assess your current situation and identify how to advance your continuity strategy.
