LiveWatch Security Hub
Security visibility, detection, and response in an operational hub
The LiveWatch Security Hub is GotoBiz's offering for organizations that need continuous security visibility, structured event detection, and guided response, without the complexity of enterprise platforms or heavy SecOps operations.
The solution centralizes risks, alerts, and events in a single cockpit, organizes security detection and communication predictably, and, depending on the contracted tier, enables progression to initial containment actions through controlled automation, always with governance and traceability.
How does LiveWatch Security Hub apply to your business?
LiveWatch Security Hub is ideal for companies that:
- Need to continuously identify security risks and events
- Have lean IT or security teams
- They seek routine, predictability, and organization in security operations
- Are growing or expanding their attack surface
- Need to balance protection, cost, and operational simplicity
The solution serves environments ranging from SMB to corporate, requiring a structured initial response without relying on complex enterprise SIEM or SOAR models.
Target audience:
- SMB and Small Corporate: up to 250 users
- Small and Mid Corporate: up to 1,000 users
Explore our options
LiveWatch Security Hub is available in two formats, sharing the same technical foundation while differing in their level of automation, operational involvement, and response.
| Dimension | Essential | Plus |
|---|---|---|
| What is it | Continuous security detection and visibility layer | Detection layer with controlled automation for initial containment |
| What it is for | Continuously identify relevant security risks and events | Reduce operational risk with standardized initial actions |
| Positioning | Informational and preventive SecOps | Assisted operational SecOps |
| Value proposition | Clarity, predictability and a routine of security without complexity | Reduced impact through automation and initial response |
| Customer experience | I have clear visibility and consistent alerts | In addition to visibility, actions are now executed automatically |
| SIEM | Always | Always |
| Cockpit | Always | Always |
| ServiceOps / HeyHo! | Always | Always |
| LiveWatch Discover | Optional | Optional |
| LiveWatch Monitoring | Optional | Optional |
| Event monitoring | Continuous | Continuous |
| Severity classification | Low / Medium / High | Low / Medium / High |
| Basic event correlation | Yes | Yes |
| Customer notification | Automated via ServiceOps | Automated via ServiceOps |
| Action guidance | Standard runbooks (informational) | Standard runbooks + executed actions |
| Standard GotoBiz Playbooks | Available (informational / human-in-the-loop) | Available (automatic execution) |
| Automatic execution of actions | No | Yes |
| Customer-specific rules | No | Yes |
| Client-specific playbooks | No | Up to 3 additional playbooks |
| Monthly adjustment limit | Not applicable | 1 adjustment per month |
| Action types | Inform, record, recommend | Isolate host, block IP, reset credentials, revoke permission |
| Standard operating window | 12x5 | 12x5 and 24x7 (critical situations) |
| Critical incident response | Communication and guidance | Automated initial containment + communication |
| Automated tickets | Yes | Yes |
| Attached evidence | Basic | Evidence + actions taken |
| History and traceability | Yes | Yes |
| LiveWatch Dashboard | Risks, alerts, and trends | Automation risks + efficiency |
| Governance and compliance | Basic | Basic with an action plan |
Outside the scope of both options
Advanced threat hunting · Full forensics · Enterprise SIEM/SOAR · Complex legacy integrations · Unlimited customizations · Large architecture projects
Benefits for our customers
- Continuous, centralized visibility: Risks, events, and alerts consolidated in a single cockpit, providing a clear view of what is happening in the environment.
- Prioritizing what really matters: Severity classification and event correlation reduce noise and focus attention on relevant situations.
- Security operations without complexity: A ready-to-use structure for lean teams, with no need for a dedicated SOC or enterprise-grade tools.
- Governance and traceability: Structured communication, automatic tickets, evidence and history for audits and executive oversight.
- Evolve with your business maturity: Start with visibility and organization (Essential), then progress to automation and controlled initial response (Plus), at the right pace.
- Reduced operational impact (Plus): Automated initial actions help contain critical incidents in a standardized way, with control and clarity.
Security that evolves with your business
LiveWatch Security Hub allows organizations to begin with security visibility and organization and evolve in a controlled manner toward automation and initial response, according to their maturity and business context. With clear offerings and a well-defined scope, GotoBiz delivers functional, predictable and governed security without unnecessary complexity.
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